Delivery will take 1-4 weeks. In most instances your order will be received within 14 days. Please leave at least 10 days before querying your order. If you do have a query or require special arrangements please contact Enquires@youreyeslie.com.

WORLDWIDE SHIPPING is £3 per item, or free, if the order total is £50 or more. Please note, tracking may not be possible (to all shipable countries), but we will get a confirmation once the order has been delivered.

YourEyesLie cannot be held responsible for any additional customs charges or duty imposed during the shipping of your order. You are required to take delivery of the goods ordered. If you fail to make arrangements with the courier engaged to deliver the goods to you within 14 days of the first attempt to deliver goods, then we may at our discretion store and insure the goods ordered at your cost until delivery can take place or the goods can be returned at your cost to us. In either event, we reserve the right to offset any of these costs or any consequential costs reasonably incurred by YOUREYESLIE.COM as a first charge against any monies we have received from you in respect of the order.

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Order acceptance and the completion of the contract between you and YOUREYESLIE.COM will take place when your order is despatched, unless you have cancelled the order in accordance with the Order Cancellation instructions set out above.

We will take payment for your goods on submission of your order. Non-acceptance of an order may be but is not exclusive to one of the following reasons: * The product you ordered being out of stock - see Product Availability * Non-authorization of payment* The identification of a pricing or product description error * Failure to meet the eligibility to order criteria set out in the Terms and Conditions"

Intellectual Property Rights -The designs and content rights of this website are owned by YOUREYESLIE.COM. They are protected by copyright and intellectual property rights. You may not copy, reproduce, modify, distribute, display, post or transmit any part of this site without explicit consent. All trademarks, product designs and company names or logos featured on this website are the property of their owners.

We can only supply goods that are ordered online via the website. All payments including all shipping and handling fees will be via the checkout. Delivery charges are set out at the time the order is made – YOUREYESLIE.com will use all reasonable endeavor to ensure that the website does not have any problems and that the goods displayed are available. YOUREYESLIE.COM cannot guarantee the availability of all goods displayed on the website.

We guarantee to refund any item you are not completely satisfied with when you return it to us in saleable condition within 14 days of receipt. Refunds will be credited in the form of a credit note. In the interests of hygiene we do not offer refunds on pierced jewellery unless they are of unsatisfactory quality or unfit for purpose.

If you have any queries please contact Enquiries@youreyeslie.com

We feature products on our website that have been carefully selected for Online Shopping. Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again. Prices of products may change from time to time. If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. All items are subject to availability. If, due to unforeseen circumstances, it is necessary to substitute an item, the item will be of equal or greater value than that which it replaces.

Product representation- YOUREYESLIE.COM take every care to present the products on our website as accurately as possible. However we are unable to guarantee that the product images you see are an exact representation of the actual items.